Reference

Terms That Govern Your c44k Account

These terms set out what you agree to when you open and use a c44k account. Access and eligibility depend on your local law and the regions we currently support — read through before you get started.

Account eligibilitybKash, Nagad, Rocket paymentsWithdrawal conditionsAccount securityDispute process
c44k Terms That Govern Your c44k Account
CONTACT PATHS

Reach Us About Your Terms Query

Live Chat Open the chat widget from any page in your account. Our support team handles terms and account queries directly — no need to send an email first.
Email Support Send your query to our support address listed in your account dashboard. Include your registered mobile number so we can locate your account quickly.
Account Help Centre The Help Centre in your account settings covers common terms questions — payment conditions, withdrawal rules, and account suspension steps — without waiting for a reply.
HOW WE OPERATE

How c44k Handles Your Account and Data

We keep your account data secure using encrypted connections across every session, whether you are on mobile or desktop. Here is how we manage the key areas that affect your account.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. If you notice unusual activity, contact support immediately and we will freeze the account while we investigate.

Data Retention

We retain account and transaction records for as long as required by applicable law. You can request a summary of your account data by contacting support through the Help Centre.

Payment Verification

Withdrawals to bKash, Nagad, or Rocket are verified against the mobile number registered on your account. Mismatched details will hold the withdrawal until identity is confirmed.

Requesting Changes

To update your registered mobile number or request account closure, submit a request through live chat or email. We process these within the timeframe stated in your account settings.

Common Questions About These Terms

If something in the terms is unclear, these answers cover the questions we hear most often. For anything not listed here, reach us through live chat.

Account eligibility depends on your local law and the regions c44k currently supports. It is your responsibility to confirm that accessing the platform is permitted where you are located.

No. Deposits must come from a mobile wallet registered in your own name. Transactions from a third-party bKash, Nagad, or Rocket account may be reversed and your account reviewed.

We may suspend or close your account if a breach is confirmed. Any pending withdrawals will be reviewed before release, and we will notify you of the outcome through your registered contact.

Contact support via live chat or email with your registered mobile number. We will provide a summary of your account and transaction history within the period required by applicable law.

Yes. We send a notice to your registered account before any material update takes effect. Continuing to use c44k after that date means you accept the revised terms.

Submit a closure request through live chat or the Help Centre. We will confirm the request, process any eligible pending balance to your registered wallet, and close the account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.