What We Collect and Why
When you open an account with us, we collect the information you provide during registration — your name, contact details, and account credentials. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and amount to reconcile your account
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wallet; we do not store your mobile banking PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access. This data is used strictly to operate your
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account, process payments, and meet any obligations that apply under the laws of the jurisdictions where we are permitted to operate. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept as long as required by
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applicable financial regulations, while session logs are held for a shorter period. If you are in Bangladesh, availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.